When returning your items for a refund, Azazie provides two convenient refund options: Azazie Account Balance and Original Method of Payment. Check out the details below to see which method suits you best!
Azazie Account Balance (US Only)
Your refund will be sent to your Azazie Account Balance, which you can use for your future Azazie purchases. It's like having store credit! Once the refund is processed to your Azazie Account Balance, we won't be able to refund it back to your card/PayPal. So make sure you plan to shop with us again!
Limitations
This is the only refund method for orders purchased with an Azazie gift card.
This refund method is not available for orders placed via Guest Checkout.
Once you have made your selection, your refund cannot be redirected to another refund method.
Original Payment Method
Your refund will be processed back to the original method of payment used to pay for your order.
Please be aware that if you used both a gift card and another payment method, like PayPal or a credit/debit card, to pay for your order, and you choose this refund option, any amount from the gift card will be sent to your Azazie Account Balance.
Limitations
This is the only refund method for orders placed via Guest Checkout.
Once you have made your selection, your refund cannot be redirected to another refund method.
If the original method of payment used to pay for your order was a gift card, the refund will be sent back to your Azazie Account Balance.