We are incredibly sorry to hear that your dress arrived with a snag! We understand how frustrating it can be to receive a garment with a snag.
Small snags are generally easy to repair and can be fixed with a few simple steps. Here's a guide to help you fix small snags on your clothing:
Begin by placing your thumbs and index fingers on either side of the snag, about an inch away from it, and pinch the fabric.
Gently pull the pinched fabric in your fingers away from each other. This will help tug the snagged thread back into alignment.
A quick steaming can help relax the fabric and release any remaining wrinkles.
We hope this guide has helped you fix any small snags on your clothing, so you can continue to enjoy your garments for a long time!
If you’ve tried this and this doesn’t do the trick please contact customer service so we can further assist you.