Skip to main content

I entered the wrong address at checkout! What do I do?

Updated over a year ago

If you entered the wrong address at checkout, it is important to change your address as soon as possible after placing your order.

Item Type

Time to Change Address

"Ready Made" items (try on dresses, final sale items, etc)

30 Minutes

"Made to Order" items (bridesmaid, wedding dresses, etc)

72 Hours

How to Change Your Shipping Address

To change the shipping address on your order, please follow these steps:

  1. Click here.

  2. Enter your email address and order number.

  3. From the order summary page that appears, click "Change Shipping Address" (Image 1). You can select a previously saved address or add a new one.

Image 1

Screenshot_at_Apr_01_10-59-14.png

Please note that if you cannot update your address on the website, Azazie will also be unable to process the change.

Although we can't reroute or modify the address on our end, you might contact the carrier to see if they can update it for you or hold the package at a local facility for pickup.

Did this answer your question?