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Check Your Order's Progress

Updated over 6 months ago

You can track the progress of your order by visiting the Order Summary page and entering your order number and email address.

You can find more detailed steps below:

  1. Go to the "Track Your Order" Page - Click here!

  2. Enter your Order Number and Email Address

  3. Welcome to your Order Summary Page. From here you'll be able to see:

    • Your current order status

    • When your items should arrive (estimated delivery window)

    • A visual tracker showing your order's journey plus your tracking number (once shipped)!

    • All the items you ordered

    • Where we're shipping your package

Pro Tip: You can find your order number in your order confirmation email! 📧


🚚 What do the different order statuses mean?

Below is a breakdown of what each order status means:

Order Status

Description

Order Placed

We've got your payment and it's processing. 🎉

Order Confirmed

Your order has been confirmed! ✨

In Queue

Your order is in line and getting ready for production! ⭐

In Production

The magic is happening! 🪄

  • For made to order items, we're crafting your items with care.

  • For ready made items, we're preparing your items.

Final Production Stages

Almost there! Your order is getting its final touches and being packaged up with love. 🎀

Shipped

Your order is on its way to you! 🚚

Delivered

Congrats! Your order has been delivered and found its new home with you! 🎊

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