Yes, you may absolutely use your own return label, as long as the dress you're returning is not a try on dress. However, please be sure to read through this article first!
Before returning items using your own label...
Please contact our customer service team so that we can approve your return and provide you with the return address! It is important to obtain approval before shipping items back to us. Any orders sent back without approval will be rejected.
Please note that the shipping address on your package is not our return address. The majority of our orders ship through a third-party warehouse we use but do not have direct control over. If your package is returned to this address, we will not be able to recover the package.
The order will need to be postmarked for return within 5 days of receiving your return approval.
Please note that if you choose to return your order with your own return label, you are responsible for ensuring your order is returned safely and within our Return Policy window. We recommend writing down or taking a photo of your return tracking number to monitor the progress of your return.
Azazie is not responsible for any lost returns.