If you're having trouble checking out, please try these steps:
Check for Connectivity Issues
Try refreshing the page, using a different browser (such as Chrome), and using a different device (such as switching from phone to computer or vice versa). Keep track of which devices and browsers you've tried, as customer service may need this information if you continue to have checkout issues.
Double-check your address and phone number
If the website won’t let you check out or if there is a notice that says there may be an issue with the address or phone number, please follow the steps here.
Processing Issue
If you clicked the checkout button and a processing symbol begins and continues for several minutes, please follow the steps here.
Payment Issue
If your payment isn’t working please follow the steps here.
If the above steps are not working for you, please reach out to our customer service team.